RollRelief support

Email support@oshylabs.eu. We answer within two working days, Pro subscribers first.

Where do removed photos go?

On iPhone they move to Recently Deleted in the Photos app and stay recoverable for about 30 days. On Android, most devices keep them in the gallery's trash for a while. RollRelief never bypasses this.

Why do results say "partial"?

You granted access to only some photos. RollRelief scans exactly what it can see. Widen access in the app (Manage which photos) or in your device settings.

Why is the freed space an estimate?

Phones do not report exact file sizes cheaply, and cloud synced items behave differently. RollRelief shows honest estimates and never promises exact numbers.

Does RollRelief upload my photos?

No. There is no account and your photos are never uploaded. Analysis happens entirely on your phone. What does go online is subscription checking for RollRelief Pro and a few anonymous usage events. The privacy policy lists every one.

How do I restore Pro on a new phone?

Open the paywall in RollRelief and tap Restore purchases, signed in to the same Apple ID or Google account you bought with.

How do I cancel Pro?

Subscriptions are managed by your store: App Store, then your Apple ID, then Subscriptions; or Google Play, then Payments and subscriptions. Cancelling keeps Pro until the current period ends.