Delete your ProfileProof account
Last updated 19 August 2026. This page is for ProfileProof, the dating profile coaching app by OSHY LABS LTD.
You do not need permission and you do not need to explain yourself. There are two ways to delete your account and everything in it. The first is instant. The second exists for people who have already removed the app from their phone.
1. From inside the app, instant
This is the fastest route and the one we recommend.
- Open ProfileProof and go to Settings.
- Choose Delete account.
- Read what will be removed, type DELETE to confirm, and tap Delete my account and all data.
Your reviews, any remaining uploads, your typed text, your consents and your purchase records on our side are removed straight away. You are signed out and returned to the start.
If you only want to remove one review rather than the whole account, open History, open that review, and choose Delete.
2. From the web, if you no longer have the app
If you have already uninstalled ProfileProof, you do not need to reinstall it. Email us and we will delete the account for you.
Send an email to arnold.oshenye@oshylabs.eu with the subject ProfileProof account deletion request.
Include the email address you used to sign in so we can find the right account. You do not need to give a reason.
We will confirm by reply. We aim to complete the deletion within seven days and we are required to complete it within one month of your request. If we need anything else from you to be sure the request is genuine, we will ask before deleting anything.
What gets deleted
| What | When it goes |
|---|---|
| Every review and its written results | Immediately |
| Any screenshots or photos still held | Immediately |
| Bio and prompt text you typed | Immediately |
| Text you pasted into the opener helper | Immediately, and in any case within 24 hours of use |
| Your consent records | Immediately |
| Your purchase records held by us | Immediately |
| Your account itself | Fully erased after seven days |
The seven day window on the account record exists only so that an accidental deletion can be reported and caught. Nothing in it is used for anything else, and no content survives it.
Two things deletion does not do
- It does not cancel a subscription. Subscriptions are managed by Apple or Google, not by us. Cancel yours in your App Store or Google Play account settings, otherwise it will keep renewing even with the app gone.
- It does not remove the store's own receipts. Apple and Google keep their own records of purchases under their own policies. We cannot delete those for you.
Backups
Once deleted, your data is gone from our live systems. Short lived backup snapshots of the database can still contain a copy until that snapshot is overwritten on its normal cycle. Those snapshots are never used to restore deleted accounts, and they are not readable by the app.
Questions
Anything at all about your data, including a request to see a copy of it before you delete it, goes to arnold.oshenye@oshylabs.eu. Our full privacy policy explains what we hold and why.